Shipping Policy
- Processing Time: Orders for non-custom items are typically processed within 2-3 after the order is placed. Custom or personalized orders require additional production time, which will be communicated to you during the ordering process.
- Estimated Delivery Times:
- Domestic Shipping: Estimated delivery within [3-5 business days] after processing.
- Shipping Costs: Shipping costs will be calculated at checkout and are based on the shipping method selected and the destination.
- Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this to monitor your shipment’s progress.
- Delivery Delays: While we strive to meet all delivery estimates, we are not responsible for delays caused by unforeseen circumstances, including but not limited to customs processing delays, carrier issues, or weather-related disruptions.
- Lost or Stolen Packages: We are not responsible for packages that are lost or stolen after delivery. If your package shows as delivered but you have not received it, please check with your local carrier or neighbors. If you still cannot locate your package, please contact us and we will assist you in filing a claim with the carrier.
- Incorrect Shipping Information: It is the customer’s responsibility to provide accurate shipping information. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete addresses. If a package is returned to us due to incorrect shipping details, you may be responsible for reshipping costs.